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CRM & lead management

A free CRM that does its own data entry.

Included with every Mikla subscription. Phone, email, marketplaces, DMs, web forms: every lead lands in one searchable place, and the records fill themselves in as Mikla replies, follows up, and books tours.

  • Free with every Mikla plan
  • Records fill themselves in
  • One timeline: email, SMS, tours, contracts
  • Takeover and reply yourself anytime
See it in action
Inbox

Every channel in one stream.

No more flipping between Instagram, your inbox, your CRM, and the marketplace. Mikla aggregates every inquiry into one searchable inbox with full conversation history and the right context.

  • Phone, email, DMs, forms, marketplaces
  • Searchable history per contact
  • One queue for the team
8+·channels unified
LIVE · inbox
Search 8 channels…
Jessica MorganFORM
Looking for October wedding venue…
2m
Daniel & PriyaKNOT
Is May 22 available for 85 guests?
14m
Rachel KimPHONE
[Voicemail transcribed] Hi, my name is…
32m
Marcus ThompsonDM
Hey! Saw you on Instagram, we're…
1h
The Box HouseWW
WeddingWire inquiry · Sept 2026
2h
Sarah ChenEMAIL
Thanks! Thursday 5 PM works.
4h
8+
channels unified
Free CRM

A CRM included with your subscription, not sold on top of it.

Every Mikla plan comes with a full venue CRM at no extra cost. Records fill themselves in as Mikla works: replies logged, qualification fields captured, tours booked, contracts tracked. One timeline per lead covers email, SMS, tours, and payments, so nobody on your team retypes what a couple already said.

  • Included free in every plan
  • Data entry does itself
  • One timeline per lead
$0·extra for the CRM
LIVE · inbox
Mikla
Unified inbox
Contacts · Deals · Activities
sync
Your CRM
HubSpot
Two-way · custom fields
Native integrations
HubSpot
Salesforce
Tripleseat
HoneyBook
+8 more
$0
extra for the CRM
Pipeline

Stages that match how you actually sell.

Inquiry, qualified, tour booked, proposal sent, contract signed. Drag and drop to your stages or use ours. Mikla updates stages automatically as leads move through the funnel.

  • Custom stage per venue
  • Auto-stage progression
  • Per-rep ownership
6 stages·default pipeline
LIVE · inbox
Qualified14
Chen · Oct 17
Park · Nov 4
Patel · Dec 12
Tour booked6
Morgan · Jul 18
Rivera · Aug 9
Contract out3
Smith · Sep 21
6 stages
default pipeline
Takeover

Jump into any conversation yourself.

Sometimes you want to handle a lead personally. Click Takeover, pick email or SMS, and send your message from inside Mikla. Mikla hands off the conversation and stops responding the moment you take it, so there is never a double reply. Hand it back whenever you are ready.

  • Reply by email or SMS in one click
  • Mikla stops the moment you take over
  • Full conversation history in front of you
1 click·to take over
LIVE · inbox
Pipeline
$168K
Tours / wk
12
Close rate
24%
1 click
to take over
Dashboard

A live view of every lead, every dollar.

Tours booked this week, contracts signed, pipeline value, channel-by-channel close rates. The whole team sees the same dashboard, refreshed every minute.

  • Real-time pipeline value
  • Per-channel close rates
  • Daily and weekly digests
< 1 min·data freshness
LIVE · inbox
< 1 min
data freshness
FAQ

Common questions.

Need something more specific? Book a demo and we'll walk you through it on your real leads.

Is the CRM really included for free?
Yes. The CRM comes with every Mikla subscription at no extra cost: unlimited leads, the full pipeline, and the unified inbox. There is no separate CRM tier to buy.
We already use a CRM. Can Mikla sync with it?
Yes. Two-way sync with HubSpot, Salesforce, Pipedrive, Close, Tripleseat, Perfect Venue, HoneyBook, Planning Pod, and more, with custom field mapping. Many venues run both and let Mikla keep them in step.
Can I reply to a lead myself instead of Mikla?
Yes. Open the conversation, click Takeover, choose email or SMS, and send. Mikla stops responding on that conversation immediately and resumes only when you hand it back.
Can we keep using our current pipeline stages?
Yes. Mikla maps to your existing stages, or you can use her defaults. Stages update automatically as leads progress.
Who can see the inbox?
Role-based permissions let you choose who sees what. Sales reps see their leads. Owners see everything.
Do we lose anything if we cancel?
No. You keep every contact, every conversation, and every booking. Export to CSV or push to your CRM at any point.
Real reviews

What customers say.

4.9/5
We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.
Janice Black
Janice Black
Owner · Emerald Ridge Farm
Never miss a lead
We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.
Joe Torres
Joe Torres
Director · Vesper
+20% tour rate
Mikla has been a lifesaver. She has taken over repetitive calls that were taking too much time. Some of my clients don't even realize they are speaking with an automated assistant.
Sherell Campbell-Daniels
Sherell Campbell-Daniels
Owner · The Red Door
Hours saved daily
Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.
Rob Koehneman
Rob Koehneman
Owner · Sunflower Hill Farm
+125% bookings
It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups - nobody's being a slave to their computer all day.
Leah Gastler
Leah Gastler
Owner · Gastler Farm
2x tours
Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.
Abbas Nadeem
Abbas Nadeem
Director of Sales · The Box House Hotel
35 events / mo
White-glove setup

We configure Mikla on your venue.

Trained on your channels, calendars, and voice. You don't lift a finger.

30-day money-back guarantee

Full refund if Mikla doesn't pay for itself.

Keep every lead she replied to for you, on the house.

Ready when you are

Book +40% more events.
On autopilot.

We train Mikla on your venue, your voice, and your channels. 30-day money-back guarantee.

30-day money-back·Trained on your venue
While you read this
Sarah Chenbooked a tourjust now
Marcus R.got a reply12s ago
Priya Patelqualified31s ago
Emma Torresgot a follow-up47s ago
4,281 leads handled this week across 200+ venues.