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CRM & lead management

A free CRM that does its own data entry.

Free on every plan. Phone, email, website chat and forms, DMs, and marketplaces: every lead lands in one searchable place, and the records fill themselves in as Mikla replies, follows up, and books appointments.

  • Free on every plan
  • Records fill themselves in
  • One timeline: email, SMS, bookings, contracts
  • Take over and reply yourself anytime
Start free Book a demo

Free to start. No card needed.

See it in action
Inbox

Every channel in one stream.

No more flipping between Instagram, your inbox, your CRM, and the marketplace. Mikla aggregates every inquiry into one searchable inbox with full conversation history and the right context.

  • Phone, email, DMs, forms, marketplaces
  • Searchable history per contact
  • One queue for the team
CRM
Search every channel…
Jessica MorganFORM
Can I book a cleaning next week?
2m
Daniel & PriyaKNOT
Is May 22 available for 85 guests?
14m
Rachel KimPHONE
[Voicemail transcribed] Hi, I need a quote for a roof repair…
32m
Marcus ThompsonDM
Hey! Do you have a free trial class?
1h
Ana RuizEMAIL
Looking for a consult about a lease dispute
2h
Sarah ChenEMAIL
Thanks! Thursday 5 PM works.
4h
Free CRM

Free on every plan, not sold on top.

Every Mikla plan comes with the full CRM at no extra cost. Records fill themselves in as Mikla works: replies logged, qualification fields captured, appointments booked, contracts tracked. One timeline per lead covers email, SMS, bookings, and payments, so nobody on your team retypes what a customer already said.

  • Free on every plan
  • Data entry does itself
  • One timeline per lead
CRM
Ana Ruiz
Customer record · filled in by Mikla
Inquiry from your website formFORM
Kitchen remodel · wants a quote
Mikla repliedEMAIL
Answered questions, asked for the address
Customer texted backSMS
Address and photos saved to the record
Estimate visit bookedPHONE
Tue 10 AM · added to your calendar
Pipeline

Stages that match how you actually sell.

Inquiry, qualified, appointment booked, proposal sent, contract signed. Drag and drop to your stages or use ours. Mikla updates stages automatically as leads move through the funnel.

  • Your own stages
  • Auto-stage progression
  • Per-rep ownership
CRM
Qualified3
Chen · Wedding, Oct 17
Park · Dental cleaning
Patel · Kitchen remodel
Booked2
Morgan · Gym trial class
Rivera · Legal consult
Contract out1
Smith · Corporate event
Takeover

Jump into any conversation yourself.

Sometimes you want to handle a lead personally. Click Takeover, pick email or SMS, and send your message from inside Mikla. Mikla hands off the conversation and stops responding the moment you take it, so there is never a double reply. Hand it back whenever you are ready.

  • Reply by email or SMS in one click
  • Mikla stops the moment you take over
  • Full conversation history in front of you
CRM
Can you do a Saturday morning visit instead?
M
Let me check with the team and get right back to you.
You took over · Mikla paused
Reply by email or SMS · hand it back anytime
Dashboard

One view of every lead, every dollar.

Appointments booked this week, contracts signed, pipeline value, and close rates by channel. The whole team sees the same dashboard, and it updates as Mikla works.

  • Pipeline value by stage
  • Per-channel close rates
  • Weekly email digest
CRM
Pipeline value
Booked this week
Contracts signed
Close rate by channel · updates as Mikla works
Related features

More of what Mikla can do.

Email response
Every inquiry replied to in under a minute.
Mikla watches every inbox, marketplace, and form, drafts a reply in your own voice, threads correctly, attaches the right PDF, and sends from your own domain.
Read more
Analytics
See every reply, every booking, every dollar.
Live pipeline value, per-channel close rates, response times, weekly digests. The numbers your team needs to focus the next hour, not the next quarter.
Read more
Follow-up
A 6-touch nurture sequence that closes.
Most leads ghost the first reply. Mikla runs a 6-touch nurture across days and channels, intent-aware, never pushy, and stops the moment they reply.
Read more
FAQ

Common questions.

Need something more specific? Start free and try it on your real leads, or book a demo and we'll walk you through it.

Is the CRM really included for free?
Yes. The CRM is free on every plan: the unified inbox, the full pipeline, and a record for every customer. There is no separate CRM tier to buy.
We already use a CRM. Can Mikla sync with it?
Yes. Mikla can sync leads to CRMs such as HubSpot, Salesforce, Pipedrive, Close, Tripleseat, Perfect Venue, HoneyBook, and Planning Pod. See the integrations page for the full list, and the pricing page for which plans include CRM sync.
Can I reply to a lead myself instead of Mikla?
Yes. Open the conversation, click Takeover, choose email or SMS, and send. Mikla stops responding on that conversation immediately and resumes only when you hand it back.
Can we keep using our current pipeline stages?
Yes. Mikla maps to your existing stages, or you can use her defaults. Stages update automatically as leads progress.
Who can see the inbox?
Role-based permissions let you choose who sees what. Sales reps see their leads. Owners see everything.
Do we lose anything if we cancel?
No. You keep every contact, every conversation, and every booking. Export to CSV at any point.
Customer reviews

What customers say.

“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”
Janice Black
Janice Black
Owner, Emerald Ridge Farm
Wedding venue
Never miss a lead
“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”
Joe Torres
Joe Torres
Director, Vesper
Event venue
+20% tour rate
“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”
Rob Koehneman
Rob Koehneman
Owner, Sunflower Hill Farm
Wedding venue
+125% bookings
“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups. Nobody's being a slave to their computer all day.”
Leah Gastler
Leah Gastler
Owner, Gastler Farm
Wedding venue
2x tours
“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”
Abbas Nadeem
Abbas Nadeem
Director of Sales, The Box House Hotel
Boutique hotel
35 events / mo

Start free today.

Mikla finds you customers, answers every lead, and books the appointment. Set it up yourself, or book a demo and we will show you how it works.

Start free Book a demo
Free to start. No card needed.
  • No card to start
  • A free plan after the 14-day trial
  • Set it up yourself, or our team sets it up for you