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Phone answering

24/7 phone answering that never sleeps.

Mikla answers every call - after-hours, weekends, holidays, lunch breaks, peak season - in a natural voice that qualifies, books, or warm-transfers right on the line. Your venue picks up while you don't.

  • After-hours, weekends, holidays
  • Natural human-sounding voice
  • Qualifies the lead during the call
  • Books a tour straight on the calendar
Book a demo
Always on

After-hours, weekends, holidays - covered.

Most venue inquiries land outside business hours. Friday night, Sunday morning, the week between Christmas and New Year. Mikla picks up every one of them with a custom greeting in your own voice or one of twelve presets. Couples calling at 9pm get the same warmth they would on a Tuesday at 11am.

  • 24 hours a day, 7 days a week
  • Holidays, weekends, off-season
  • Custom greeting per location
24/7·coverage
LIVE · calls
Jessica Morgan
Incoming · Sat 11:38 PM
PHONE
11:38 PMSat · after-hours call picked up
9:02 AMSunday · holiday weekend inquiry
1:14 PMLunch hour · owner in a tour
24/7
coverage
Qualify

Asks the right questions, on the call.

Mikla knows what your team needs to qualify a lead: date, guest count, budget range, ceremony or reception, dietary, alcohol policy. She works through the list naturally, never robotically, and writes it back to your CRM the second the call ends.

  • 40+ qualification intents
  • Multilingual on the same number
  • Polite when a caller wants a human
97%·capture accuracy
LIVE · calls
Daniel & Priya
Incoming · Mon 10:04 AM
PHONE
Captured on the call
Event date
Oct 17, 2026
Guest count
140 guests
Budget
$35–45K
Ceremony
Outdoor + indoor backup
Dietary
Vegetarian preferred
97%
capture accuracy
Book or transfer

Books a tour or warm-transfers in one move.

When the caller is qualified and ready, Mikla offers live tour times from your real calendar and books on the spot. When they need a human, Mikla warm-transfers with a one-line summary so your teammate picks up already in context.

  • Live calendar availability
  • Conflict and buffer aware
  • Round-robin to the right teammate
+34%·tour show rate
LIVE · calls
Rachel Kim
Incoming · Wed 3:21 PM
PHONE
Next available tour
Tue 11:00
Thu 5:00
Sat 2:00
Tour booked · Thu 5 PM
Added to Google Calendar
+34%
tour show rate
Receipts

Every call recorded, transcribed, summarized.

Each call ends with a clean transcript, a 3-line summary, and the next-step recommendation in your inbox. Search any call, jump to a moment, or replay before a tour so the conversation feels picked up where it left off.

  • Full transcripts with speaker labels
  • AI summary plus next steps
  • 365-day retention
99%·transcription accuracy
LIVE · calls
Marcus Thompson
Incoming · Thu 6:12 PM
PHONE
Transcript · 02:14
C
Hi, I'm calling about a July wedding for 120 guests.
M
Hi! Yes, we still have a few Saturdays open in July. Which date are you thinking?
C
July 18th if it's available.
M
July 18 is open. I can hold it while we chat. What's your budget range?
AI summary · July 18, 120 guests, budget $40–50K, wants outdoor ceremony
99%
transcription accuracy
Related features

More of what Mikla can do.

Email response
Every inquiry replied to in under 60 seconds.
Mikla watches every inbox, marketplace, and form, drafts a reply in your own voice, threads correctly, attaches the right PDF, and sends from your own domain.
Read more
Appointment booking
Tours booked straight on your calendar.
No back-and-forth. Mikla checks your live availability, offers times that work, holds the slot, and books a confirmed tour with reminders that show up.
Read more
Lead management
Every lead, one unified inbox.
Phone, email, marketplaces, DMs, web forms. Every inquiry shows up in one place, scored, sorted, and synced to your CRM in real time.
Read more
FAQ

Common questions.

Need something more specific? Book a demo and we'll walk you through it on your real leads.

Do we keep our existing phone number?
Yes. You forward your existing line to a dedicated Mikla number. Your customers keep dialling the same digits they always have.
What happens if Mikla does not know the answer?
She politely tells the caller she will follow up, captures the question, and pings your team with the full transcript so the right person can call back.
Can Mikla transfer hot calls to a human?
Yes. Set rules by intent, keyword, or VIP list. Mikla warm-transfers with a one-line context summary so your teammate is already up to speed.
Does the voice sound robotic?
No. Twelve natural-sounding voices out of the box, plus voice clone if you want her to sound like you. Most callers do not realise they are speaking with an AI.
Real reviews

What customers say.

4.9/5
“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”
Janice Black
Janice Black
Owner · Emerald Ridge Farm
Never miss a lead
“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”
Joe Torres
Joe Torres
Director · Vesper
+20% tour rate
“Mikla has been a lifesaver. She has taken over repetitive calls that were taking too much time. Some of my clients don't even realize they are speaking with an automated assistant.”
Sherell Campbell-Daniels
Sherell Campbell-Daniels
Owner · The Red Door
Hours saved daily
“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”
Rob Koehneman
Rob Koehneman
Owner · Sunflower Hill Farm
+125% bookings
“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups - nobody's being a slave to their computer all day.”
Leah Gastler
Leah Gastler
Owner · Gastler Farm
2x tours
“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”
Abbas Nadeem
Abbas Nadeem
Director of Sales · The Box House Hotel
35 events / mo
White-glove setup

We configure Mikla on your venue.

Trained on your channels, calendars, and voice. You don't lift a finger.

30-day money-back guarantee

Full refund if Mikla doesn't pay for itself.

No setup fees. Cancel anytime. Keep every lead she replied to for you, on the house.

Ready when you are

Book +40% more events.
On autopilot.

We train Mikla on your venue, your voice, and your channels. 30-day money-back guarantee.

Book a demo
30-day money-back·Trained on your venue
While you read this
Sarah Chenbooked a tourjust now
Marcus R.got a reply12s ago
Priya Patelqualified31s ago
Emma Torresgot a follow-up47s ago
4,281 leads handled this week across 200+ venues.