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Phone answering

24/7 phone answering that never sleeps.

Mikla answers every call: after hours, weekends, holidays, lunch breaks, and peak season. It speaks in a natural voice, qualifies the caller, and books the appointment or warm-transfers to your team on the line.

  • After-hours, weekends, holidays
  • Natural human-sounding voice
  • Qualifies the lead during the call
  • Books a tour straight on the calendar
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See it in action
28 seconds
Always on

After hours, weekends, holidays: covered.

Most venue inquiries land outside business hours. Friday night, Sunday morning, the week between Christmas and New Year. Mikla picks up every one of them with a custom greeting and a voice you choose. Couples calling at 9pm get the same warmth they would on a Tuesday at 11am.

  • 24 hours a day, 7 days a week
  • Holidays, weekends, off-season
  • Custom greeting per location
Calls
Jessica Morgan
Incoming · Sat 11:38 PM
PHONE
11:38 PMSat · after-hours call picked up
9:02 AMSunday · holiday weekend inquiry
1:14 PMLunch hour · owner in a tour
Qualify

Asks the right questions, on the call.

Mikla knows what your team needs to qualify a lead: date, guest count, budget range, ceremony or reception, dietary, alcohol policy. She works through the list naturally, never robotically, and writes it back to your CRM the second the call ends.

  • The questions you choose to ask
  • Multilingual on the same number
  • Polite when a caller wants a human
Calls
Daniel & Priya
Incoming · Mon 10:04 AM
PHONE
Captured on the call
Event date
Oct 17, 2026
Guest count
140 guests
Budget
$35-45K
Ceremony
Outdoor + indoor backup
Dietary
Vegetarian preferred
Book or transfer

Books a tour or warm-transfers in one move.

When the caller is qualified and ready, Mikla offers live tour times from your real calendar and books on the spot. When they need a human, Mikla warm-transfers with a one-line summary so your teammate picks up already in context.

  • Live calendar availability
  • Conflict and buffer aware
  • Round-robin to the right teammate
Calls
Rachel Kim
Incoming · Wed 3:21 PM
PHONE
Next available tour
Tue 11:00
Thu 5:00
Sat 2:00
Tour booked · Thu 5 PM
Added to Google Calendar
Receipts

Every call recorded, transcribed, summarized.

Each call ends with a clean transcript, a short summary, and the next-step recommendation in your inbox. Search any call, jump to a moment, or replay before a tour so the conversation feels picked up where it left off.

  • Full transcripts with speaker labels
  • AI summary plus next steps
  • Searchable call history
Calls
Marcus Thompson
Incoming · Thu 6:12 PM
PHONE
Transcript · 02:14
C
Hi, I'm calling about a July wedding for 120 guests.
M
Hi! Yes, we still have a few Saturdays open in July. Which date are you thinking?
C
July 18th if it's available.
M
July 18 is open. I can hold it while we chat. What's your budget range?
AI summary · July 18, 120 guests, budget $40-50K, wants outdoor ceremony
Related features

More of what Mikla can do.

Email response
Every inquiry replied to in under a minute.
Mikla watches every inbox, marketplace, and form, drafts a reply in your own voice, threads correctly, attaches the right PDF, and sends from your own domain.
Read more
Appointment booking
Tours booked straight on your calendar.
No back-and-forth. Mikla checks your live availability, offers times that work, holds the slot, and books a confirmed tour with reminders that show up.
Read more
CRM & lead management
A free CRM that does its own data entry.
Free on every plan. Phone, email, website chat and forms, DMs, and marketplaces: every lead lands in one searchable place, and the records fill themselves in as Mikla replies, follows up, and books appointments.
Read more
FAQ

Common questions.

Need something more specific? Start free and try it on your real leads, or book a demo and we'll walk you through it.

Do we keep our existing phone number?
Yes. You forward your existing line to a dedicated Mikla number. Your customers keep dialling the same digits they always have.
What happens if Mikla does not know the answer?
She politely tells the caller she will follow up, captures the question, and pings your team with the full transcript so the right person can call back.
Can Mikla transfer hot calls to a human?
Yes. Set rules by intent, keyword, or VIP list. Mikla warm-transfers with a one-line context summary so your teammate is already up to speed.
Does the voice sound robotic?
No. Mikla speaks in a natural-sounding voice that you pick. You also choose how Mikla introduces itself to callers.
Customer reviews

What customers say.

“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”
Janice Black
Janice Black
Owner, Emerald Ridge Farm
Wedding venue
Never miss a lead
“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”
Joe Torres
Joe Torres
Director, Vesper
Event venue
+20% tour rate
“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”
Rob Koehneman
Rob Koehneman
Owner, Sunflower Hill Farm
Wedding venue
+125% bookings
“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups. Nobody's being a slave to their computer all day.”
Leah Gastler
Leah Gastler
Owner, Gastler Farm
Wedding venue
2x tours
“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”
Abbas Nadeem
Abbas Nadeem
Director of Sales, The Box House Hotel
Boutique hotel
35 events / mo

Start free today.

Mikla finds you customers, answers every lead, and books the appointment. Set it up yourself, or book a demo and we will show you how it works.

Start free Book a demo
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  • No card to start
  • A free plan after the 14-day trial
  • Set it up yourself, or our team sets it up for you