Question 1

How does Mikla connect to our catering business phone system?

Accepted Answer

It's easy. We'll create a phone number for you when you sign up. Then you simply forward calls to your new Mikla number when appropriate.

Question 2

Can we answer calls during food prep but let Mikla handle missed calls?

Accepted Answer

Yes, you can try to answer calls first but let Mikla answer if you can't pick up. Set up your call forwarding with conditions (like after 3 rings) and Mikla will start receiving calls after you miss them.

Question 3

How can Mikla answer questions about our catering menus and pricing?

Accepted Answer

Mikla answers questions based on the data that you provide. We ingest your website content, menu sheets, catering packages, dietary options, and policies. You can upload any PDF or word file (max 25mb) to Mikla and Mikla will answer questions based on your catering business information.

Question 4

Which calendar systems does Mikla support for booking catering tastings?

Accepted Answer

Mikla supports Google Calendar, Outlook, and Apple Calendar. All your tastings and consultations will be synced to your calendar management system with real-time availability and double-booking prevention.

Question 5

Can I see data about catering inquiries and leads in Mikla?

Accepted Answer

Yes, your lead information from all channels - email, phone, web forms, WeddingWire, TheKnot.com, etc. - will be stored in the Mikla dashboard. You can see who called or messaged you, what they said, dietary requirements, guest counts, and next steps to take.

Question 6

Can I use Mikla with my existing catering staff?

Accepted Answer

Yes, you can use Mikla with your existing team. Mikla will handle all your calls and leads while your chefs and staff can focus on food preparation, tastings, and in-person client consultations.

Question 7

How does Mikla handle follow-up with catering prospects?

Accepted Answer

Mikla sends email and SMS follow-ups within 5 minutes of every inquiry and maintains persistent follow-up sequences until the prospect replies, books a tasting, or opts out. This ensures no catering lead falls through the cracks.

Question 8

Does Mikla filter out spam calls during our busy kitchen hours?

Accepted Answer

Yes, Mikla has smart caller ID and pattern matching that blocks 1-800 numbers, robocalls, and sales pitches, so you only spend time on genuine catering inquiries.

Question 9

How much time can Mikla save our catering business?

Accepted Answer

Wedding caterers using Mikla typically save 10+ hours weekly while increasing bookings by 40%. You can focus on menu planning, food preparation, and meeting clients instead of handling routine inquiries.

Best AI Receptionist
for Caterers

Couples contact 5-7 caterers. Fastest reply with tasting slots and real pricing wins.

From inquiry to booked tasting, while you're on the line.

Every couple channel covered.

What venues like yours are saying.

Built for caterers.

Common questions.

Mikla is built for every kind of venue & vendor.

Set it up yourself. Live in 12 minutes.

Full refund if Mikla doesn't pay for itself.

Book +40% more events.
On autopilot.

Best AI Receptionistfor Caterers