How does Mikla handle different tasting experience inquiries?

Mikla is trained on all your tasting experiences - standard flights, reserve tastings, food pairings, private tastings, and more. It provides accurate information about each experience, including pricing, duration, and what's included.

Can Mikla book tasting reservations directly into our system?

Yes, Mikla integrates with popular reservation systems and calendars. It checks availability in real-time and books reservations directly, preventing double-bookings and ensuring accurate availability.

How does Mikla handle wine club member inquiries?

Mikla can be trained on your wine club tiers, member benefits, allocation processes, and pickup schedules. It provides personalized responses to member questions and can capture requests for the wine club manager to follow up.

Can Mikla provide information about our wines and winemaking?

Absolutely. Your knowledge base can include wine descriptions, varietals, tasting notes, winemaking processes, and vineyard information. Mikla shares this information accurately to educate and engage potential visitors.

What about tour group and corporate event inquiries?

Mikla handles group tour and corporate event inquiries with information about group rates, minimum sizes, catering options, and venue rental for private events. It captures all details and schedules site visits.

How quickly can we get Mikla set up for our winery?

Setup typically takes less than 30 minutes. We pull in your winery data from your website. You upload tasting menus, wine club information, and event details, then you're ready to go live.

Does Mikla work for both small boutique wineries and large estates?

Yes, Mikla scales from boutique tasting rooms to large winery estates with multiple tasting experiences and event venues. Each winery can customize responses for their specific offerings.

How does Mikla handle last-minute reservation requests?

Mikla checks your availability calendar in real-time for same-day and last-minute requests. It can book available slots instantly or capture guest information for waitlists when fully booked.

How much does an AI receptionist for wineries cost?

Mikla offers flexible pricing plans designed for wineries of all sizes, from boutique tasting rooms to large estates. Pricing is based on inquiry volume and features needed. Visit our pricing page for current plans and to see the ROI from capturing more tasting reservations.

Is Mikla better than hiring a dedicated reservations coordinator?

Mikla works alongside your team, not instead of them. While your staff focuses on creating memorable tasting experiences, Mikla handles 24/7 reservation inquiries, wine club questions, and event leads. Your hospitality team stays present with guests instead of stepping away to answer phones.

What's the ROI of using AI for winery tasting reservations?

Wineries using Mikla typically capture 40-50% more reservations by eliminating missed calls during busy tasting hours. With average tasting groups worth $150+ in fees and wine sales, plus potential wine club signups, capturing additional reservations delivers substantial ROI. Tour groups and private events add even more value.

Can Mikla sell wine club memberships?

Mikla can explain wine club tiers, benefits, and allocation processes, capturing interested prospects and forwarding signup requests to your wine club manager. For guests who want to join during or after their visit, Mikla can send follow-up information and membership links.

How does Mikla handle questions about specific wines and vintages?

Mikla is trained on your wine portfolio including varietals, tasting notes, winemaking processes, and vineyard information. It can answer questions about current releases, library wines, and wine pairings - educating potential visitors and building excitement for their tasting experience.

Can Mikla manage reservation deposits and cancellation policies?

Yes, Mikla can explain your deposit requirements, cancellation policies, and group booking terms. It captures payment information securely when needed and can process cancellation requests according to your policies.

Can guests tell they're talking to an AI when booking?

Mikla uses warm, welcoming language that matches your winery's hospitality brand. Many callers don't realize they're speaking with AI. The key benefit is that guests get instant reservation confirmation instead of leaving voicemails while your team is pouring for guests in the tasting room.

Is my winery's customer and member data secure?

Yes, Mikla uses enterprise-grade security including encrypted data transmission, secure cloud storage, and strict access controls. Guest information and wine club member data are never shared or used for training purposes. Your customer relationships stay protected.

How do I capture more tasting reservations for my winery?

Wine country visitors often contact multiple wineries when planning trips, and the first winery to respond with availability and experience information typically gets the booking. Mikla responds in under 1 minute with tasting options and books reservations instantly - while other wineries are still in the tasting room.

AI Sales Assistant for Wineries & Vineyards

Capture every tasting reservation, tour inquiry, and private event lead 24/7. Respond to wine club questions in minutes, qualify guests automatically, and book more experiences while your team focuses on hospitality.

Get Started

✓Phone Calls✓Emails & Leads✓Follow-ups

Works with all your favorite platforms

Mikla responds instantly to leads from every channel your clients use

Gmail

Instantly respond to client emails from Gmail with personalized replies

Outlook

Answer Outlook inquiries 24/7 and never miss a business opportunity

Phone Calls

Handle unlimited phone calls with natural AI conversations that book appointments

Website Forms

Respond to website form submissions instantly with relevant information

Text Message

Engage leads via SMS with instant, personalized text responses

Google Calendar

Sync appointments directly to Google Calendar with real-time availability

Microsoft Calendar

Integrate with Outlook Calendar for seamless scheduling and booking

CRM Integration

Sync all leads and conversations to your existing CRM automatically

Connect once, respond everywhere

Missing tasting reservations while hosting guests?

Winery and tasting room staff are focused on creating memorable experiences for guests on-site. When someone calls to book a private tasting for 12 or inquire about hosting a corporate event, your team is pouring flights and sharing stories. That missed call could mean $2,000 in tasting fees and thousands more in wine sales. Mikla ensures every inquiry gets an instant response.

The Reality of Winery Operations

You're missing tasting reservations while hosting guests in the tasting room.
Private event inquiries are going to voicemail during busy weekends.
Wine club questions pile up unanswered while staff focuses on hospitality.
Tour groups are booking with other wineries that respond faster.

Mikla is your 24/7 AI Sales Assistant trained specifically for wineries and vineyards. It responds to every tasting reservation, tour inquiry, and event lead in under 1 minute, capturing guest details and booking experiences automatically.

4 Ways Mikla Turns Every Inquiry Into Tasting Reservations

From instant call answering to automated follow-ups, Mikla handles every step of your guest booking process so your team can focus on hospitality.

Capture Every Tasting Reservation

24/7 live answering on phone and email with sub-second pick-up. Mikla captures guest details, answers questions about tasting experiences, and books reservations automatically.

Instant Tour & Event Response

Respond to group tour and private event inquiries within minutes with accurate information about tasting options, group rates, and venue availability for celebrations.

Save Hours, Book More Tastings

Save 10+ hours weekly while increasing reservations by 40%. Mikla handles repetitive questions about hours and pricing so your team can focus on hospitality.

Save time, book more winery tastings illustration

All Leads in One Dashboard

Unified inbox with all reservation and event conversations, smart spam filtering, call summaries with transcripts, and live analytics on bookings and wine club inquiries.

Seamlessly Integrates with Your CRM

Connect Mikla with your existing tools and workflow. All your lead data, conversations, and bookings sync automatically.

And many more integrations coming soon

Stop Losing Tasting Revenue to Missed Inquiries

Wineries lose thousands monthly from missed reservations and event opportunities. See how Mikla transforms your guest booking experience.

❌ Before Mikla

Wrestling with missed tasting inquiries daily

❌Answer every reservation call yourself

Constant interruptions during tastings, wasted time on spam calls, guests feel rushed while you take reservation calls.

❌Calls go to voicemail during tastings

Most callers don't leave messages, impossible to reach them again, guests book with other wineries while you're hosting.

❌Slow response to event inquiries

Wedding and corporate event inquiries pile up. By the time you respond, planners have already visited competing venues.

❌Wine club questions go unanswered

Members have questions about allocations, pickups, and events. Delayed responses hurt retention and referrals.

Potential Monthly Revenue Loss

• 30% of calls missed or go to voicemail
• Only 40% of email leads get 24-hour response
• Leads book with competitors within 3 hours

✅ With Mikla

Converting every tasting & event opportunity

✅Mikla answers every inquiry for you

No more interruptions during tastings. Mikla handles all reservation calls professionally while you create memorable guest experiences.

✅Every inquiry gets answered instantly

Never lose reservations to voicemail again. Mikla captures every tasting inquiry and books appointments 24/7.

✅Lightning-fast event response

Respond to wedding and corporate inquiries within minutes with accurate venue details and availability. Win more private events.

✅Wine club members feel valued

Instant responses to member questions about allocations, events, and pickups. Improve retention with responsive service.

Average Revenue Increase: 40%

• Every call answered instantly
• 5-minute email response time
• Save 10+ hours weekly on admin tasks

40%

of winery calls missed during busy tastings

$150+

average revenue per tasting group

$5-20K

average value of a private event

Ready to capture every tasting and event opportunity?

Join wineries that have increased their reservation bookings by 40% with Mikla's AI sales assistant.

Get Started See How It Works

✓ Phone Calls✓ Emails & Leads✓ Follow-ups

Everything you need to capture every winery lead

Capture Every Lead, Every Time

Never miss another potential customer with 24/7 live answering on phone and email. Sub-second response times ensure every inquiry converts into a qualified lead.

Instant Tour and Appointment Booking

Convert inquiries to appointments instantly with real-time calendar integration. Smart scheduling prevents double-bookings and maximizes your booking conversion rate.

Your Company Specific Trained Knowledge Base

Provide perfect, consistent answers about your services, pricing, and policies. Automatically stays updated with your latest information to ensure accuracy and professionalism.

Five-Minute Follow-Ups and Drip Nurture

Strike while leads are hot with 5-minute follow-ups via email and SMS. Automated nurture sequences keep prospects engaged until they book or convert.

Automatic Lead Capture and CRM Sync

Capture every lead detail automatically and sync to your CRM. No manual data entry required - focus on closing deals instead of paperwork.

Call Summaries, Transcripts and Analytics

Get actionable insights with conversation summaries and next-step recommendations. Track lead performance and optimize your sales funnel with real-time metrics.

Spam, Robocall and Sales Pitch Blocking

Smart caller ID plus pattern matching keeps junk calls out of your workflow.

Powered by Leading AI

Advanced language understanding powered by OpenAI, Anthropic, and Google AI. Real-time speech processing with natural conversation flow in any environment.

The Hidden Cost of Slow Response for Wineries

Wineries face unique challenges in capturing tasting reservations and event leads. Staff are engaged with guests in the tasting room, tours are happening throughout the day, and visitors expect quick responses when planning wine country visits. The winery that responds first typically gets the booking.

Staff unavailable - focused on guests in the tasting room

Weekend inquiries during peak tasting hours go unanswered

Inconsistent information about tasting experiences and pricing

Time-consuming repetitive questions about hours and reservations

Difficulty tracking leads from web, phone, and tourism sites

Lost revenue from delayed responses to private event inquiries