For Hotels

Best AI Receptionist
for Hotels

Mikla finds you customers with Facebook and Instagram ads, answers every lead, follows up, and books them on your calendar.

Mikla replies to group bookings, event inquiries, and RFPs in under a minute, handling room blocks, F&B minimums, and site visits while your sales team sleeps.

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Free to start. No card needed.

Email (RFP)

10:42 AM

Acme Corp · Corporate Retreat

“Looking for a 3-day offsite for 80 execs in Q2. Need AV-equipped ballroom, 45 room block, full board.”

group · 80budget · $85k+

Mikla · replied in under a minute

Hi David, thanks for considering us. The Grand Ballroom is available May 14-16 and fits 80 theater-style with full AV. I've attached our corporate retreat package and room block proposal. Can we schedule a site visit Friday at 2pm?

Site visit booked

Acme Corp · David Liu

Site visit · Friday, Apr 25 · 2:00 PM

Calendar · Google

Confirmed

Venues and hotels that use Mikla

Mikla answers every RFP and group inquiry, 24/7. It sends capacities and rates, follows up, and books the site visit. More room blocks won, less inbox triage.

What Mikla does

Find

Mikla creates your Facebook and Instagram ads and runs them. Nothing new goes live and no new money is spent until you approve.

Answer

Mikla replies to every lead in under a minute, on phone, email, website chat and forms, Facebook, Instagram, WhatsApp, SMS, The Knot, WeddingWire, and Zola.

Follow up

When a lead goes quiet, Mikla follows up until they book, reply, or opt out.

Book

Mikla offers open times and books the appointment on your calendar.

Free CRM: every lead, message, call, and booking in one place. It fills itself in as Mikla works.

How it works

From RFP to signed contract, without losing a weekend.

Step 1

RFP arrives

Email, phone, website form, or a referral. Every RFP is captured.

Any source, any format.

Step 2

Mikla qualifies

Reads dates, room block, F&B minimum, and AV needs. Checks the availability you share.

Under a minute.

Step 3

Responds with a proposal

Your proposal PDF, pricing, floor plans, and site-visit times, in your sales director's voice.

Your documents.

Step 4

Books the site visit

Added to your team's calendar with a full brief. The planner gets a confirmation.

On your calendar.

Step 5

Follows up

If a planner goes quiet, Mikla checks in with availability updates and the offers you approve.

Until they reply.

Case study · The Box House Hotel

Brooklyn, NY

The Box House Hotel

Boutique hotel · 45 rooms · Rooftop

“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”

Abbas Nadeem

Director of Sales · The Box House Hotel

events in 1 month

$2M+

tours scheduled

15 hrs

saved per week

Read the full story

Where Mikla answers

Every inbox, every form, every call.

Email RFPs

Reads the RFP and its attachments, and replies with your proposal.

Every email answered

Phone inquiries

Handles front-desk overflow and group-sales calls with a natural, warm voice.

Answers after hours

Website form

Replies with open site-visit times while the planner is still comparing properties.

Under a minute

Walk-ins & referrals

Forwards get handled like any other lead, no thread dies in a back-and-forth.

Logged in your CRM

Customer reviews

What venue and hotel owners say about Mikla

“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”

Janice Black

Owner, Emerald Ridge Farm
Wedding venue

Never miss a lead

“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”

Joe Torres

Director, Vesper
Event venue

+20% tour rate

“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”

Rob Koehneman

Owner, Sunflower Hill Farm
Wedding venue

+125% bookings

“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups. Nobody's being a slave to their computer all day.”

Leah Gastler

Owner, Gastler Farm
Wedding venue

2x tours

Abbas Nadeem

Director of Sales, The Box House Hotel
Boutique hotel

35 events / mo

Built for hotels

Built for hotel event sales.

Your rates and dates

Mikla quotes from the rate sheets and dates you give it, and checks your calendar before it offers a time.

Group block aware

Understands room blocks, cutoff dates, attrition clauses. Won't oversell rooms.

F&B minimum calc

Automatically applies day-of-week pricing, seasonal rates, and F&B minimums to every quote.

Your proposals

Sends your proposal PDFs, floor plans, and AV specs with the reply.

Your sales team's voice

Mikla writes in the tone you set. Draft mode lets your team review replies before they send.

Sales team handoff

Warm leads get escalated with full context. Your closers walk into qualified conversations.

Common questions

Can it check room availability?

Mikla checks your connected calendar and the availability you share with it. Your team confirms room blocks.

Will it hurt our sales team's relationships?

No, Mikla handles first response and qualification. Your team gets every lead warm, with full context.

What about hotel groups with more than one property?

Book a demo and our team will show you how to set up each property.

How does it handle attrition and cutoff dates?

Upload your contract terms. Mikla states your cutoff dates and attrition terms in every quote.

Who does the setup?

You choose. Start free and set Mikla up yourself with the guided steps, or book a demo and our team will set it up with you: channels, calendars, knowledge base, and voice.

Will people know they are talking to AI?

You choose how Mikla introduces itself: as the assistant for your venue, or by a name you pick. It writes in the tone you set, and you can review replies before they send.