What types of hospitality businesses does Mikla work with?

Mikla is designed for any hospitality business that handles event inquiries, bookings, and lead management. This includes hotels (group sales, meeting rooms, events), restaurants (private dining, catering, large parties), golf clubs (tournaments, outings, memberships), wineries (tastings, tours, private events), conference centers, country clubs, and event venues of all types.

How is Mikla different from a general virtual receptionist?

Mikla is purpose-built for hospitality. It understands industry-specific terminology, handles complex event inquiries, and can answer detailed questions about capacities, menus, rates, and availability. Unlike generic AI assistants, Mikla is trained on your specific business data and follows hospitality best practices for lead qualification and booking.

Can Mikla integrate with my existing systems?

Yes, Mikla integrates with popular calendars (Google, Outlook), CRM systems, and can export data to your existing hotel PMS, restaurant management, or club management software. All conversations and lead data sync automatically.

How quickly can I get Mikla set up for my business?

Most hospitality businesses are up and running in 30 minutes or less. Mikla pulls information from your website automatically, and you can add specific details about your offerings, pricing, and policies through a simple dashboard.

What if a guest has a question Mikla can't answer?

For complex or unique inquiries, Mikla captures all details and immediately notifies your team. The guest receives a response that their inquiry is being handled by a specialist, and your staff gets the full context to follow up quickly.

How much does Mikla cost for hospitality businesses?

Mikla offers flexible pricing plans designed for hospitality businesses of all sizes. Pricing is based on inquiry volume and features needed. Visit our pricing page for current plans and to calculate your potential ROI.

Can guests tell they're talking to an AI?

Mikla uses natural, conversational language that feels human. Many guests don't realize they're interacting with AI. You can configure Mikla to identify itself as an AI assistant if you prefer transparency. The key benefit is that guests get instant, accurate responses rather than waiting hours or days.

Is my business data secure with Mikla?

Yes, Mikla uses enterprise-grade security including encrypted data transmission, secure cloud storage, and strict access controls. We follow industry best practices for data protection, and your guest information is never shared or used for other purposes.

AI Sales Assistant forHospitality ThatBooks More Events

Responds to group sales, private dining, and event inquiries in under 1 minute, then books site visits automatically. Increases bookings by 40%.

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Group SalesPrivate Events24/7 Response

Solutions for Every Hospitality Business

From hotels to wineries, Mikla is trained to handle the unique needs of your industry.

Hotels

Capture group sales inquiries, respond to corporate RFPs, and book meeting room tours 24/7.

Group Sales Lead CaptureMeeting Room InquiriesCorporate RFP ResponseSite Tour Booking

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Restaurants

Handle private dining inquiries, catering leads, and large party reservations automatically.

Private Dining InquiriesCatering Lead QualificationLarge Party BookingsMenu & Dietary Info

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Golf Clubs

Manage tournament inquiries, corporate outing leads, and membership questions around the clock.

Tournament & Outing LeadsMembership InquiriesEvent CoordinationTee Time Support

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Wineries & Vineyards

Book tasting reservations, manage tour inquiries, and handle private event requests instantly.

Tasting ReservationsTour SchedulingPrivate Event InquiriesWine Club Support

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Why Hospitality Businesses Choose Mikla

One AI assistant that handles all your inquiry channels while your team focuses on what matters most.

24/7 Availability

Never miss an inquiry again. Mikla responds to calls, emails, and form submissions around the clock.

Sub-Minute Response

Respond to every lead in under 60 seconds. The first business to respond typically wins.

Automatic Booking

Mikla qualifies leads and books tours, tastings, or site visits directly on your calendar.

Trained on Your Business

Mikla learns your menus, rates, availability, and policies to give accurate, helpful responses.

Free Up Your Team

Let your staff focus on guests and closing deals while Mikla handles the initial inquiries.

Analytics & Insights

Track every lead, conversation, and conversion with detailed dashboards and reporting.

Works with all your favorite platforms

Mikla responds instantly to leads from every channel your clients use

Gmail

Instantly respond to client emails from Gmail with personalized replies

Outlook

Answer Outlook inquiries 24/7 and never miss a business opportunity

Phone Calls

Handle unlimited phone calls with natural AI conversations that book appointments

Website Forms

Respond to website form submissions instantly with relevant information

Text Message

Engage leads via SMS with instant, personalized text responses

Google Calendar

Sync appointments directly to Google Calendar with real-time availability

Microsoft Calendar

Integrate with Outlook Calendar for seamless scheduling and booking

CRM Integration

Sync all leads and conversations to your existing CRM automatically

Connect once, respond everywhere

Seamlessly Integrates with Your CRM

Connect Mikla with your existing tools and workflow. All your lead data, conversations, and bookings sync automatically.

And many more integrations coming soon

<60s

Average Response Time

40%

More Bookings Captured

24/7

Always Available

10+

Hours Saved Weekly

Powered by the world's best AI technologies

Mikla leverages cutting-edge AI from industry leaders to deliver exceptional results for your business.

Frequently Asked Questions

Get answers to common questions about Mikla's AI sales assistant for hospitality businesses.

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