Question 1

What does Mikla actually do with an internet lead?

Accepted Answer

It replies while the shopper is still on your site. It confirms whether the vehicle is still available and answers trim and equipment questions. Then it offers two appointment times against a salesperson who is genuinely free. A lead that waits until morning is usually in another showroom by then.

Question 2

Will it talk about payments, rates, or approval?

Accepted Answer

No. Mikla does not quote a monthly payment, an interest rate, approval odds, or a figure on a trade-in. Vehicle credit is a Special Ad Category on Meta, and those numbers belong to your desk and your finance office. Mikla confirms availability and books the appointment. Your people handle the money in person.

Question 3

Can it answer questions about a specific stock number?

Accepted Answer

That is your most common message. Somebody names a stock number or a trim from your website and asks if it is still there. Mikla checks it against the inventory you connect. It confirms availability and the equipment on that unit, then books a time to see it.

Question 4

How does it help our appointment show rate?

Accepted Answer

Booking is only half the job. Mikla confirms the day before and reminds on the morning. It says who they are meeting and where to park. It also offers to move the time instead of letting somebody quietly skip. Arrivals are the number that counts.

Question 5

Our sales and service calls come in on the same line. Can it split them?

Accepted Answer

Yes, and that alone pays for it. Mikla works out on the call whether the person wants to buy, book a service visit, or reach somebody by name. It routes each one to the right department. No service customer waits behind a showroom deal.

Question 6

What happens to the shoppers who browse at midnight?

Accepted Answer

They get a real answer at midnight. Most inventory browsing happens after your doors close, and those messages are normally read the next morning. Mikla replies while the shopper is still comparing stores.

Question 7

Does it work around a salesperson floor time?

Accepted Answer

It books into the calendar you already run. It respects who is up, who is off, and who is already with a customer. If a repeat buyer asks for somebody who is unavailable, Mikla says so and offers that person's next free time or a colleague.

Question 8

Will shoppers know they are talking to software?

Accepted Answer

Mikla is trained on how your store already writes to customers. It uses your wording for trims and for delivery day. Disclosure is a switch in your settings, and the store decides which way it sits.

Question 9

What about a trade-in question in the first message?

Accepted Answer

It is in nearly every first message. Mikla notes the vehicle and the mileage for your appraiser. It tells the shopper the number gets done at the store with eyes on the car. Then it keeps the conversation moving toward the appointment.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Car Dealerships

From a midnight question about one stock number to a shopper on your lot.

Shoppers message several stores at once. Yours is the one that answers.

Trained on your inventory, your trims, and your floor.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your dealership.

Full refund if Mikla doesn't pay for itself.

More appointments. More arrivals.

Best AI Receptionistfor Car Dealerships