Instagram DMs
Instagram DMs answered in seconds, all day.
Couples scroll Instagram at midnight. Mikla replies for you in seconds, in your voice, with tour offers and live calendar links right inside the DM thread.
- Business-account DMs covered 24/7
- Tour offers inside the thread
- Instagram tone, not email tone
- Cross-channel handoff to email or SMS
01·Coverage
Every DM, day or night.
Mikla watches your business-account inbox 24/7. Weekend afternoons, Sunday nights, the post-engagement-announcement rush, all covered with replies that feel hand-typed.
- 24/7 monitoring on every business account
- Reply time under a minute
- Multiple Instagram accounts supported
24/7·coverage
INSTAGRAM · DM
DMs · weekends & after-hours
@sarah.chen_Sat 11:42 PM
omg this venue is dreamy 😍 do u have oct 17 open?
replied in 28s
@dpriyaSun 3:14 PM
hi! corporate event for 60 people, budget around $15K
replied in 41s
@marcus.tMon 1:08 AM
saw your reel — what makes a winter wedding work here?
replied in 19s
24/7
coverage
02·Booking
Tour offers inside the chat.
When a couple is ready, Mikla offers live tour times right inside Instagram. They pick a slot, the tour books on your calendar, confirmations send by email and SMS, and the couple keeps chatting in DMs.
- Live calendar slots in the thread
- Email and SMS confirmation
- Two-hour reminder pre-tour
INSTAGRAM · DM
is oct 17 still open?? we love your space 🫶
M
Yes! Oct 17 is open and we have a Fall package that would fit. Want to tour?
Live tour times
Tue 11
Thu 5p
Sat 2p
Sat 2 PM booked · confirmed via DM + email
03·Voice
Warm, casual, on-brand for Instagram.
DMs are not emails. Mikla writes shorter, warmer, more emoji-friendly replies on Instagram and saves the long-form thoroughness for email. Your tone, tuned to the channel.
- Per-channel tone tuning
- Voice-matched to your past replies
- Owner-approved before going live
97%·voice match
INSTAGRAM · DM
Same venue · channel-tuned tone
Email
Hi Sarah, thanks for reaching out. October 17 is open and we'd be delighted to host. I've attached our Fall package details below.
Instagram DM
Yes oct 17 is open!! 🎉 our fall package is $38K all-in. want me to send a quick tour link?
97%
voice match
04·Continuity
When a DM should become an email, it does.
If a couple needs a floor plan PDF or detailed pricing sheet, Mikla can switch the conversation to email seamlessly. The thread continues with full memory and the right attachments.
- Cross-channel handoff to email and SMS
- PDFs and floor plans sent over email
- Lead captured in your unified inbox
INSTAGRAM · DM
M
I can send a full floor plan PDF if you want — easier on email tho 📎
yes please! sarah.chen@gmail.com
Switched to email · same lead
Garden-Hall-Floor-Plan.pdf attached
04·Related features
More of what Mikla can do.
Facebook Messenger
Facebook Messenger as productive as email.
Every business-page message answered, qualified, and routed. Same intelligent agent across Facebook, Instagram, and WhatsApp — no separate scripts to maintain.
Read more
WhatsApp
WhatsApp Business, with a sales brain.
Full WhatsApp Business API. Mikla answers, qualifies, and books on WhatsApp with the same intelligence as your email inbox. Works in any region the API supports.
Read more
Email response
Every inquiry replied to in under 60 seconds.
Mikla watches every inbox, marketplace, and form, drafts a reply in your own voice, threads correctly, attaches the right PDF, and sends from your own domain.
Read more
03·FAQ
Common questions.
Need something more specific? Book a demo and we'll walk you through it on your real leads.
Which Instagram accounts does Mikla support?
Business or Creator accounts. Mikla connects through the official Meta API with full DM read and reply permissions.
Can Mikla book a tour inside Instagram?
Yes. Live calendar slots appear inside the DM thread, the couple picks a time, and the tour books on your real calendar with confirmations going to both sides.
Will replies sound like Instagram or like email?
Like Instagram. Shorter, warmer, more emoji-friendly. Mikla tunes her tone to the channel so a DM reply never reads like a corporate email.
Can we monitor multiple Instagram accounts?
Yes. One Mikla account can watch many Instagram handles, useful for multi-venue groups or brands running separate accounts for weddings vs corporate.
05·Real reviews
What customers say.
4.9/5
“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”
Janice Black
Owner · Emerald Ridge Farm
Never miss a lead
“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”
Joe Torres
Director · Vesper
+20% tour rate
“Mikla has been a lifesaver. She has taken over repetitive calls that were taking too much time. Some of my clients don't even realize they are speaking with an automated assistant.”
Sherell Campbell-Daniels
Owner · The Red Door
Hours saved daily
“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”
Rob Koehneman
Owner · Sunflower Hill Farm
+125% bookings
“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups - nobody's being a slave to their computer all day.”
Leah Gastler
Owner · Gastler Farm
2x tours
“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”
Abbas Nadeem
Director of Sales · The Box House Hotel
35 events / mo
White-glove setup
We configure Mikla on your venue.
Trained on your channels, calendars, and voice. You don't lift a finger.
90-day money-back guarantee
Full refund if Mikla doesn't pay for itself.
No setup fees. Cancel anytime. Keep every lead she replied to for you, on the house.
Ready when you are
Book +40% more events.
On autopilot.
We train Mikla on your venue, your voice, and your channels. 90-day money-back guarantee.
90-day money-back· Trained on your venue
While you read this
Sarah Chenbooked a tourjust now
Marcus R.got a reply12s ago
Priya Patelqualified31s ago
Emma Torresgot a follow-up47s ago
4,281 leads handled this week across 200+ venues.