— Features
Everything Mikla can do. No asterisks.
The full feature set, from voice-matched replies to 6-touch nurture to live calendar booking. Every capability, documented honestly.
34
capabilities
19 dedicated pages
19 dedicated pages
01·Core
A hospitality-trained agent, not a generic chatbot.
Mikla is purpose-built for venue sales, trained on hospitality language, pricing structures, and the exact shape of a wedding and events sales cycle.
Company-trained brain
Ingests your website, rate cards, floor plans, menus, and policies. Continuously re-indexed as your docs change.
Typical training timeLearn more
Voice-matched writing
Drafts replies in your actual writing style, trained on your past emails, tuned with owner feedback.
Accuracy ratingLearn more
Intent detection
Classifies every lead into 40+ intents: pricing, date check, capacity, tour, menu, rental, vendor policy.
ClassificationLearn more
Real-time data tools
Mikla queries your live calendar, CRM, and PMS before quoting any date, price, or capacity.
GroundingLearn more
Multilingual
Native fluency across 12 languages. Automatic detection on the first message, replies in the lead’s language.
LanguagesLearn more
Continuous learning
Your tweaks and corrections are absorbed automatically. Mikla gets more accurate every week.
Update cadenceLearn more
02·Coverage
Every place your leads live.
One unified inbox. Mikla watches every channel, replies in the right voice for each, and routes everything through your CRM.
Email and Gmail
Connect any inbox, replies sent from your own address, threaded correctly.
Inboxes supportedLearn more
24/7 phone answering
Always on - after-hours, weekends, holidays. Natural voice, qualifies and books on the call.
CoverageLearn more
The Knot
Auto-pulls RFPs from The Knot, replies in under a minute, books tours inside the first reply, and lifts your response-time ranking.
Reply speedLearn more
WeddingWire
First reply on every WeddingWire inquiry. Pricing from your rate card, tour offered in the same message, ranking signals improve fast.
Reply speedLearn more
Cvent and other marketplaces
Structured Cvent corporate RFPs answered in the right format. Zola, Bridebook, Hitched also covered.
Format supportFull Cvent spec
Instagram DMs
Business-account DMs answered 24/7 with tour offers and live calendar links inside the thread, in Instagram tone.
Reply speedLearn more
Facebook Messenger
Business-page messages answered, qualified, and booked inside Messenger. Multi-page support, same qualification logic as email.
CoverageLearn more
WhatsApp Business
Verified WhatsApp Business API. Approved templates managed for you, tour booking inside the chat, read receipts and rich media.
APILearn more
SMS
Twilio-powered SMS, inbound and outbound. Replies in seconds, polite outbound nurture, auto-stops on reply, TCPA compliant.
Reply speedLearn more
Website chat widget
Drop-in chat widget that answers questions and books tours inside the widget. Conversation continues on email or SMS if visitors leave.
Install timeLearn more
Phone voicemail
Voicemails transcribed, understood, and replied to with a personal callback or email.
TranscriptionLearn more
03·Calendar
Tours booked directly on your calendar.
No back-and-forth. Mikla sees your availability live, offers times that work, and books confirmed events straight onto your calendar.
Live calendar sync
Two-way sync with Google, Outlook, Apple, Cal.com, no stale availability, ever.
Sync latencyLearn more
Conflict-aware booking
Buffer rules, prep time, travel time, multi-venue holds, all honored.
Rules engineLearn more
Tour confirmation flow
Confirmed via email and SMS. Automatic reminders day-before and 2-hours-before.
Show-up rateLearn more
Team round-robin
Distribute tours across your sales team by availability, territory, or event type.
DistributionLearn more
Multi-space support
Different spaces have different capacities, pricing, and availability. Capacity-based routing, zero cross-room conflicts.
Spaces per accountLearn more
Date-hold workflow
Soft holds plus first-right-of-refusal plus booking deadlines, industry-standard flow.
Hold typesLearn more
04·Close more
Every lead tracked, nurtured, and closed.
Mikla doesn't stop at the first reply. A full 6-touch nurture sequence, CRM sync, and proposal generation keep leads warm until they close.
Lead qualification
Custom required fields per business and per event type. Never re-asks data already provided. Recognizes returning customers across every channel.
Qualification intentsLearn more
6-touch nurture sequence
Intent-aware follow-ups that actually work, different copy, different angles, different days.
Avg. re-engagementLearn more
CRM sync
HubSpot, Salesforce, Close, Pipedrive, Tripleseat, Perfect Venue, HoneyBook, all supported.
CRM integrationsLearn more
Proposal generation
Draft proposals with your rates, floor plans, and sample timelines, one-click send.
Time savedLearn more
Contract and deposit
DocuSign or PandaDoc integration. Deposit link via Stripe included.
Close-to-signed timeLearn more
Pipeline dashboard
See every lead by stage, every tour booked, every event confirmed, in one view.
Real-time updatesLearn more
Conversion analytics
Channel-by-channel close rates, average time-to-booking, team performance.
ReportsLearn more
05·You're in charge
Mikla never sends anything you wouldn't.
Your voice. Your rules. Six layers of control, any of which you can turn up or down. You stay in charge.
Confidence threshold
Auto-sends only above a confidence score you set. Below it, queued for approval.
Default thresholdLearn more
Approval inbox
Week 1: every reply reviewed. Approve, tweak, or reject in under 30 seconds.
Avg review timeLearn more
Escalation rules
VIP names, legal terms, edge-case pricing, always route to a human. Junk newsletters and bounces filtered out automatically.
Rule systemLearn more
Brand safety rails
Constrained generation, Mikla can't invent prices, capacities, or policies.
Hallucination rateLearn more
06·Mikla vs. the alternatives
What you get with Mikla that you don't get anywhere else.
Capability
Mikla
Generic chatbot
Your current setup
Reply speed
Under 60 seconds, 24/7
4-hour SLA Mon-Fri
Depends on who's at their desk
Channels covered
Email + phone + DMs + RFPs
Email + chat only
Email + phone + whoever monitors DMs
Tour booking
Auto-scheduled on your calendar
Handoff to sales rep
Back-and-forth email
Voice match
Trained on your past emails
Generic templates
Varies by rep
Follow-up
6-touch intent-aware sequence
Manual follow-up
You remember to do it, sometimes
After-hours
Yes, same quality
Holding pattern
Tomorrow morning, if you're lucky
Monthly cost
From $249 / month
$3,000+ / month (SDR)
20+ hours / week of founder time
07·Works with your stack
Plugs into every tool your venue already uses.
The Knot
WeddingWire
Cvent
HubSpot
Salesforce
Tripleseat
HoneyBook
Gmail
Outlook
Google Cal
Stripe
DocuSign
Slack
Zapier
08·Reviews
Built for what venues actually need.
4.9/5
“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”
Janice Black
Owner · Emerald Ridge Farm
Never miss a lead
“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”
Joe Torres
Director · Vesper
+20% tour rate
“Mikla has been a lifesaver. She has taken over repetitive calls that were taking too much time. Some of my clients don't even realize they are speaking with an automated assistant.”
Sherell Campbell-Daniels
Owner · The Red Door
Hours saved daily
“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”
Rob Koehneman
Owner · Sunflower Hill Farm
+125% bookings
“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups - nobody's being a slave to their computer all day.”
Leah Gastler
Owner · Gastler Farm
2x tours
“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”
Abbas Nadeem
Director of Sales · The Box House Hotel
35 events / mo
09·Real outcomes
Real venues. Real numbers. Real time saved.
White-glove setup
We configure Mikla on your venue.
Trained on your channels, calendars, and voice. You don't lift a finger.
90-day money-back guarantee
Full refund if Mikla doesn't pay for itself.
No setup fees. Cancel anytime. Keep every lead she replied to for you, on the house.
Ready when you are
Book +40% more events.
On autopilot.
We train Mikla on your venue, your voice, and your channels. 90-day money-back guarantee.
90-day money-back· Trained on your venue
While you read this
Sarah Chenbooked a tourjust now
Marcus R.got a reply12s ago
Priya Patelqualified31s ago
Emma Torresgot a follow-up47s ago
4,281 leads handled this week across 200+ venues.