Meta Pixel
Mikla.ai
Home/Features/SMS
SMS

SMS that's fast, not pushy.

Twilio-powered SMS for inbound and outbound. Mikla replies in seconds, paces follow-ups politely, and stops the moment a couple replies, books, or opts out.

  • Inbound SMS answered in seconds
  • Outbound nurture paced politely
  • Auto-stops on reply, book, or opt-out
  • Quiet hours respected per timezone
Book a demo
01·Inbound

Texts answered before they put the phone down.

Couples increasingly text first. Mikla replies in seconds with the same intelligence she uses on email, including pricing context, date checks, and tour offers, all in a tone that fits SMS.

  • Reply time under a minute
  • Pricing and date checks supported
  • Tour booking inside the thread
< 60s·avg reply time
SMS · twilio
+1 (475) 555-0142 Replied in 14s
Hi! Is Saturday Oct 17 still open?8:14 PM
M
Yes, Oct 17 is open and we have a Fall package that fits 140 guests at $38K. Want a tour this week?8:14 PM
Yes please!8:18 PM
< 60s
avg reply time
02·Outbound

Polite nurture, never spammy.

When a lead goes cold, Mikla nudges by SMS at the right cadence, in the right tone, and stops the moment they reply, book, or opt out. Natural opt-outs ("please stop") detected, not just formal STOP keywords.

  • Intent-aware nurture cadence
  • Auto-stop on reply, book, or opt-out
  • Natural opt-out detection
SMS · twilio
Outbound nurture · auto-stop
Day 1Intro reply · Fall package preview
Day 3Gentle nudge · "still thinking about Oct 17?"
Day 4Lead replied · sequence auto-stopped STOPPED
Day 7Photo text · would have sent
Day 14Sample BEO · would have sent
03·Quiet hours

No 2am messages, ever.

Mikla respects quiet hours per couple timezone. A lead in California never gets a text at 6am their time, even if your venue is in New York. Per-channel, per-region rules built in.

  • Timezone-aware sending
  • Custom quiet hours per channel
  • Holiday and weekend rules
Per-lead·timezone aware
SMS · twilio
Send window · lead timezone (PT)
12am8amNoon9pm12am
No 2 AM messages · timezone-aware per lead
Per-lead
timezone aware
04·Compliance

TCPA-friendly out of the box.

Verified consent capture, opt-out language in every initial outbound, STOP keyword handling, and full audit trail per number. Your SMS program stays compliant without you thinking about it.

  • Consent capture on every form
  • STOP keyword handling
  • Per-number audit trail
SMS · twilio
Audit trail · TCPA compliant
Apr 22 · 3:14 PMConsent captured · web formCONSENT
Apr 24 · 9:02 AMOutbound · Day 1 replySENT
Apr 26 · 11:18 AMReply received · STOPOPT-OUT
Apr 26 · 11:18 AMAll outbound blockedHALTED
04·Related features

More of what Mikla can do.

WhatsApp
WhatsApp Business, with a sales brain.
Full WhatsApp Business API. Mikla answers, qualifies, and books on WhatsApp with the same intelligence as your email inbox. Works in any region the API supports.
Read more
Phone answering
24/7 phone answering that never sleeps.
Mikla answers every call - after-hours, weekends, holidays, lunch breaks, peak season - in a natural voice that qualifies, books, or warm-transfers right on the line. Your venue picks up while you don't.
Read more
Follow-up
A 6-touch nurture sequence that closes.
Most leads ghost the first reply. Mikla runs a 6-touch nurture across days and channels, intent-aware, never pushy, and stops the moment they reply.
Read more
03·FAQ

Common questions.

Need something more specific? Book a demo and we'll walk you through it on your real leads.

Does Mikla send from our existing business number?
Yes. You can use a dedicated Mikla number or port an existing Twilio number you already own. Your team and Mikla send from the same number.
How does the agent decide when to text vs email?
The channel the lead used first sets the default. From there, Mikla switches when context warrants it: long replies and PDFs lean email, quick confirmations lean SMS.
What happens if someone replies STOP?
All outbound to that lead stops immediately, the opt-out is logged, and your team is notified. Natural-language opt-outs like "please stop" are detected and honored too.
Is the SMS program TCPA compliant?
Yes. Verified consent capture, opt-out language in every initial outbound, STOP keyword handling, and full per-number audit trail are all built in.
05·Real reviews

What customers say.

4.9/5
“We are absolutely thrilled to be working with Mikla.ai. She follows up with every lead so we never miss a booking opportunity.”
Janice Black
Janice Black
Owner · Emerald Ridge Farm
Never miss a lead
“We talked about all the ways the product could not work and there are not any. What you guys are doing is pretty damn cool. You have the ability to really take it and grow it.”
Joe Torres
Joe Torres
Director · Vesper
+20% tour rate
“Mikla has been a lifesaver. She has taken over repetitive calls that were taking too much time. Some of my clients don't even realize they are speaking with an automated assistant.”
Sherell Campbell-Daniels
Sherell Campbell-Daniels
Owner · The Red Door
Hours saved daily
“Mikla automates our entire inquiry pipeline, so instead of spending hours every day responding to leads and booking tours, our first point of contact with couples is when they walk through our door. Highly recommend them to any venue.”
Rob Koehneman
Rob Koehneman
Owner · Sunflower Hill Farm
+125% bookings
“It's like having the best front-end employee you could possibly have, but at a fraction of the cost. The speed, the efficiency, the follow-ups - nobody's being a slave to their computer all day.”
Leah Gastler
Leah Gastler
Owner · Gastler Farm
2x tours
“Mikla completely changed how we handle inquiries. We went from missing leads during busy event weekends to booking 35 events in a single month. The follow-ups actually feel personal now, and the results speak for themselves.”
Abbas Nadeem
Abbas Nadeem
Director of Sales · The Box House Hotel
35 events / mo
White-glove setup

We configure Mikla on your venue.

Trained on your channels, calendars, and voice. You don't lift a finger.

90-day money-back guarantee

Full refund if Mikla doesn't pay for itself.

No setup fees. Cancel anytime. Keep every lead she replied to for you, on the house.

Ready when you are

Book +40% more events.
On autopilot.

We train Mikla on your venue, your voice, and your channels. 90-day money-back guarantee.

Book a demo
90-day money-back· Trained on your venue
While you read this
Sarah Chenbooked a tourjust now
Marcus R.got a reply12s ago
Priya Patelqualified31s ago
Emma Torresgot a follow-up47s ago
4,281 leads handled this week across 200+ venues.