Question 1

How quickly does Mikla answer a new patient call?

Accepted Answer

Mikla picks up in under a minute, whatever time the call comes. It answers your phone, your Google Business Profile, website forms, Facebook, Instagram, WhatsApp, SMS, Yelp, and email. Someone looking for a dentist calls three or four offices in one sitting. The office that answers is the office that starts the chart.

Question 2

Does Mikla give clinical advice?

Accepted Answer

No. Mikla books appointments and answers front desk questions. Hours, location, parking, forms, and what to bring. It does not give clinical advice. It does not triage symptoms. It does not discuss treatment. Anything clinical goes to your team with the caller name and a callback time attached.

Question 3

Can Mikla deal with insurance questions?

Accepted Answer

Mikla writes down which plan the caller carries and sends the verification question to your team. Nobody reads benefit tables down the phone. Mikla does not verify benefits, quote coverage, or estimate what a visit will cost.

Question 4

What happens when someone asks for a same-day slot?

Accepted Answer

Mikla knows which openings you keep free for same-day requests. It knows which ones you protect for hygiene. It books inside those rules. When a request needs a clinician to decide, it pages the number you nominate.

Question 5

Can Mikla work our hygiene recall and reactivation lists?

Accepted Answer

Yes. It messages the patients who are due and offers the openings your hygienists really have. It keeps inviting the ones who went quiet last quarter. Bringing back a patient you already have costs less than finding a new one.

Question 6

Does Mikla fit the practice management software we already run?

Accepted Answer

Mikla sits in front of your intake process instead of replacing it. Your team decides what gets collected on first contact. Everything else stays inside your practice management system. Tell us what you run on the demo and we will confirm the handoff.

Question 7

Our front desk is excellent. Why add this?

Accepted Answer

Your coordinator can take one call at a time. She is at checkout with a patient when the next call comes in. Mikla takes the second caller, the lunch hour, and the evening. Your team gets a written summary of every conversation.

Question 8

Will patients know they are speaking with software?

Accepted Answer

Mikla uses the greeting your office already uses and follows your scripts. You choose whether it says it is an assistant. Draft mode holds every reply for a staff member to approve until you are comfortable.

Question 9

Can Mikla cut our no-show rate?

Accepted Answer

It confirms the day before on the channel the patient reads. When somebody says they cannot make it, Mikla offers another time in the same message. The chair gets refilled instead of standing empty.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Dental Practices

From the first ring to a filled chair.

Patients call, message, and fill in forms. Mikla answers all nine.

A front desk that knows your practice.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your practice.

Full refund if Mikla doesn't pay for itself.

Every new patient call answered. Every chair booked.

Best AI Receptionistfor Dental Practices