Question 1

How fast will Mikla answer an enquiry?

Accepted Answer

In under a minute, day or night, on whichever channel the enquiry arrived on. Mikla answers Instagram DMs, the phone, your Google Business Profile, booking forms, Facebook, WhatsApp, SMS, Yelp, and email. Someone comparing spas usually writes to three of them in one evening. The consultation goes to whoever comes back with a real time.

Question 2

Does Mikla give medical advice or recommend a service?

Accepted Answer

No. Mikla books consultations and answers front desk questions. Hours, parking, what a visit involves, the deposit, and how long to allow. It does not give medical advice. It does not recommend a treatment. It does not discuss results. Every clinical question goes to your provider with the whole enquiry attached.

Question 3

Can it explain our packages and memberships?

Accepted Answer

Yes, from the prices you publish. The price ranges, the series pricing, and the monthly membership. It also says what the membership includes each month. Anything you have not published goes to your manager instead of being guessed at.

Question 4

Most of our enquiries arrive as Instagram DMs. Does that work?

Accepted Answer

Instagram is the channel this page was built around. Mikla answers story replies, comment questions, and DMs in the same thread. The conversation ends with a held consultation, not a link the shopper never opens.

Question 5

Can Mikla take a deposit so people show up?

Accepted Answer

Yes. It explains your deposit policy, sends the payment link in the same thread, and holds the slot until the card goes through. A booked hour with a paid deposit behind it is far less likely to go empty.

Question 6

We book by provider, not by room. Does it understand that?

Accepted Answer

Mikla books against the person, not the space. It knows who is in on which days, which services each provider offers, and how long each one needs. Nobody arrives for a provider who is not in the building.

Question 7

What happens in the weeks before the holidays?

Accepted Answer

Enquiries climb hard before December, before graduation, and before every reunion season. Your front desk headcount does not climb with them. Mikla works through every message in order and keeps offering the openings that are genuinely left.

Question 8

Will it fit the booking system we already run?

Accepted Answer

Mikla sits in front of your intake rather than replacing it. Your team decides what gets asked at first contact and what stays in the system you already keep. Bring your setup to the demo and we will walk through the handoff.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Med Spas

From a late-night DM to a paid deposit.

Your enquiries start on social. Mikla answers there first.

A front desk that knows your menu and your providers.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your med spa.

Full refund if Mikla doesn't pay for itself.

More consultations booked. Fewer empty provider hours.

Best AI Receptionistfor Med Spas