Question 1

We require an intro session before group classes. Can Mikla handle that?

Accepted Answer

Yes. When someone asks to join a group class, Mikla explains that every new client starts with a private session first. It says what the session covers and what it costs, then books it in the same conversation. This is the step where new clients usually give up, because the answer arrives two days later.

Question 2

What does Mikla do when a class is full?

Accepted Answer

It reads your roster and never offers a machine that is taken. It adds the client to the waitlist, tells them their position, and offers the next class that has a spot free.

Question 3

Does the waitlist actually move?

Accepted Answer

Only if someone works it. When a cancellation comes in, Mikla texts the first name on the list for that class. If they do not reply inside your hold window, it offers the spot to the next person. A spot that stays empty cannot be sold later.

Question 4

Will Mikla answer pricing questions?

Accepted Answer

Yes, from the prices you publish. The intro rate, single classes, class packs, unlimited, privates, and duets. It also says how long a pack stays valid. Reformer classes cost more than a drop-in, so people always ask before they book.

Question 5

A client mentions a recent surgery or a new baby. What happens?

Accepted Answer

Mikla writes down what the client chose to tell you. It says the instructor will go through it at the intro session, then passes the note to whoever is teaching. It gives no advice and clears nobody to train.

Question 6

Can it explain reformer, tower, and mat classes?

Accepted Answer

Yes. What each apparatus does, which of your classes use it, and which class a beginner should start in. Most people asking have only seen a reformer in a video.

Question 7

Our instructors teach all day. Who answers the phone?

Accepted Answer

Right now, nobody. An instructor cueing a full room cannot take a call, and a small studio has no front desk. Mikla picks up instead, on every channel, in under a minute.

Question 8

Will it work with our scheduling system?

Accepted Answer

Mikla books into the calendar your instructors already teach from, and sends the full conversation with each booking. Show us your setup on the demo and we will confirm how it connects.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Pilates Studios

From a first question to a booked intro session.

Your studio has no front desk. Mikla answers all nine channels.

Trained on your studio and your rules.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your pilates studio.

Full refund if Mikla doesn't pay for itself.

Fill every class. Book every intro.

Best AI Receptionistfor Pilates Studios