For Hospice Agencies
Best AI Receptionist
for Hospice Agencies
Mikla answers your phone, your form, and your messages at any hour. It writes the situation down accurately, tells your on-call nurse, and arranges the in-home assessment.
30-day money-back·Trained on your hospice agency
4.9/5 from the teams already running Mikla
Mikla answers every call at any hour, with care. It gathers the facts and hands your nurse a complete picture. Families always reach someone.
A day in the life
From the first call to a nurse who already knows the situation.
Step 01
The call comes in
From a hospital corridor, a nursing floor, or a kitchen table at night. Usually from a relative, not the patient.
Answered, not recorded.
Step 02
Mikla takes the situation down
Who is calling and their relationship. Where the patient is. The attending physician. A number the family will answer.
Asked gently, once.
Step 03
A referral goes straight through
A discharge planner is flagged with the facility and the unit, then put in front of your intake team.
While the bed is held.
Step 04
The nurse on call gets the facts
Everything the caller said is passed on in the wording your team uses. Nobody asks a family the same question twice.
Nothing repeated.
Step 05
The visit is arranged
An in-home assessment at a time the family can manage. It lands on your nurse calendar with the notes attached.
When the family can.
Every channel, covered
A referral, a form, and a message at midnight are answered the same way.
Phone calls
The number on a discharge packet, and the number a family dials at night. Both are picked up.
24/7 pickup
Google Business Profile
Adult children search for hospice care near a parent, not near themselves. Those calls and messages get answered.
Never a recording
Website forms
Your enquiry form is filled in late by somebody reading about hospice for the first time. Mikla replies and offers a time when your intake team can speak with them.
Answered the same night
Facebook
Caregiver groups pass your name along. Those messages are read and answered rather than found days later.
Always covered
Instagram DMs
Grandchildren and younger relatives often make contact here first. Mikla answers plainly and hands clinical questions to your team.
24/7 coverage
SMS
A family texts one small question between visits. A discharge planner texts to check a referral landed.
Two-way texting
WhatsApp
Relatives living abroad need to know what is happening at home. Mikla replies in whichever language the relative wrote in.
Multi-language
Yelp
Questions arrive from people who have never had to arrange hospice before. They get a plain answer the same day.
Same-day replies
Email
Referral packets from hospitals and nursing facilities, physician orders, and the threads with the social workers who send them.
Inbox zero
Built for hospice agencies
It answers the call and hands your nurse a complete picture.
Answers in the words your staff use
Mikla is trained on how your own team speaks to a family who have just had the hardest conversation of their lives. Plain and unhurried.
Tells a referral from a family call
A discharge planner and an adult child need different handling. Mikla sorts them at the first sentence.
Gets the on-call nurse the facts
Where the patient is, the attending physician, who may speak for the patient, and how to reach the family again.
Answers what your service is
The counties you cover, who is on the care team, and what a first visit involves. All of it from what you have published.
It never decides who qualifies
Eligibility, prognosis, and every clinical question belong to your nurses and the physician. Mikla writes the situation down and hands it over.
Your team stays in charge of every reply
Draft mode holds messages for a member of staff to read first. Direct replies start on one channel at a time.
FAQ
Common questions.
Other solutions
Mikla is built for every kind of local business.
Live
Wellness & IV Clinics
Answer same-day callers. Fill your chairs and mobile windows.
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Plastic Surgery Practices
Answer every enquiry. Fill the surgeon consult days.
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Senior Living Communities
Answer every adult child. Book tours that become move-ins.
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Hearing & Audiology Clinics
Book more hearing tests. Answer by text, not just phone.
Live
Salons & Day Spas
Books the stylist by name. Refills a cancelled color block.
Live
Barbershops
Gives the real wait. Books the barber they asked for.
Live
Tattoo Studios
Matches the style to the artist. Holds the date with a deposit.
Live
Nail Salons
Books the right service length. Keeps every station busy.
White-glove setup
We configure Mikla on your hospice agency.
Trained on your channels, calendars, and voice. You don't lift a finger.
30-day money-back guarantee
Full refund if Mikla doesn't pay for itself.
Keep every lead she replied to for you, on the house.
Ready when you are
Someone answers, whatever hour it is.
We set Mikla up around the counties you serve, your admission process, and the words your staff use with a family. 30-day money-back guarantee.
30-day money-back·Trained on your hospice agency
While you read this
Diane R.reached the nurse on calljust now
Nadia K.sent a referral through22s ago
Terrence B.had a visit arranged41s ago
Iris M.asked what a first visit involves58s ago
4,281 leads handled this week across 200+ businesses.