Question 1

What does Mikla ask first on a masonry call?

Accepted Answer

Whether this is repair or new work. Everything after that depends on the answer. Repointing a failed joint, swapping spalled faces, straightening a leaning wall, and building new stone veneer are four different visits. They take different amounts of time and different people on your crew.

Question 2

Can it keep us off jobs that are too small to be worth it?

Accepted Answer

Yes, and this is where it pays for itself. Mikla asks for the square footage of the wall, the linear feet of joint, or the number of faces. It checks that against the minimum job you accept. Twelve bricks by a back step gets an honest answer instead of half a day of driving.

Question 3

Matching old brick is the hard part. Does Mikla help with that?

Accepted Answer

It gets you the photos before anyone drives out. Mikla asks for a close shot of the face and the joint. It asks for one from the sidewalk, in daylight, for colour. It asks the rough age of the building. Your mason can start looking for a match or a blend while the estimate is still on the calendar.

Question 4

How does it handle a retaining wall that is moving?

Accepted Answer

It records the height, the length, and what the wall holds back. It asks whether the wall is bowing, leaning, or has lost courses. It asks whether water comes out after rain. Anything over the height you set gets flagged for the estimator who handles engineered walls. Mikla never tells a homeowner whether a wall is about to fail.

Question 5

Will it price repointing by the foot on the phone?

Accepted Answer

No. It gives the ranges you set. It explains what moves the number. Staging or scaffold height, how hard the old mortar is, whether the joint profile has to be matched, and how much of the wall has truly failed. The figure comes from your mason on site.

Question 6

Our season is short. What happens through the cold months?

Accepted Answer

Mortar and cold do not mix, but the phone still rings. Mikla keeps answering through the freeze. It qualifies each caller and books them into your first workable weeks. Spring then opens with a full board instead of a cold start.

Question 7

Can it handle builders and general contractors differently?

Accepted Answer

Trade callers skip the homeowner questions. Mikla takes the site address, the unit or building count, the drawings or scope sheet, the brick and mortar specified, and the date the site needs masons. It routes that to whoever prices your contract work.

Question 8

Does Mikla know where we are allowed to work?

Accepted Answer

It holds the towns and counties you cover, the drive time your crews accept, and the states your company is licensed in. It declines addresses outside that map politely. Mikla is software. It holds no licence and never presents itself as a licensed contractor.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Masonry Contractors

From crumbling joints to an estimate your mason wants.

Photos of failed joints arrive from every direction.

Trained on the work you take and the jobs you turn down.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your masonry company.

Full refund if Mikla doesn't pay for itself.

Fewer wasted drives. More brick laid.

Best AI Receptionistfor Masonry Contractors