Question 1

How fast does Mikla answer a travel inquiry?

Accepted Answer

In under a minute, at any hour of the night or the weekend. It covers the phone, Google, the website form, Facebook, Instagram, WhatsApp, SMS, Yelp, and email. People plan trips at night and at weekends. An inquiry that waits until Tuesday has usually been answered by somebody else.

Question 2

Does Mikla quote prices or hold anything with a supplier?

Accepted Answer

No. Mikla is not itself a seller of travel. It never quotes a fare or a package price. It never says that a sailing, a room, or a departure is available. It never holds, confirms, or cancels anything with a supplier. It collects what your advisor needs and books the planning consultation. Every quote, deposit, and confirmation stays with your licensed agency.

Question 3

How does it separate a real trip from somebody comparing fares?

Accepted Answer

It asks the four questions that sort them. Where, when, how many are travelling, and the budget range they have in mind. Somebody who will not name a range or a set of dates is not ready for an advisor hour. Mikla sends them your planning guide instead.

Question 4

What happens when a client calls from the middle of a trip?

Accepted Answer

A missed connection or a hotel problem is not for an assistant to handle. Mikla recognises that the caller is a client currently travelling. It takes the facts and the callback number and routes the call to your duty advisor or the after-hours number you nominate.

Question 5

Can it handle group and multi-generational inquiries?

Accepted Answer

Yes, and it treats them differently. It captures the number of rooms or cabins, who is travelling with whom, mobility and pace requirements, whether the party is paying separately, and how firm the dates are. It then books a longer consultation.

Question 6

Will it follow up when a client goes quiet?

Accepted Answer

Planning conversations stall for months, especially on the larger trips. Mikla keeps in touch on the schedule you set and checks whether the dates or the budget range have moved. It returns the live ones to the advisor who started them.

Question 7

Does it work across time zones and languages?

Accepted Answer

Inquiries arrive from wherever your clients are. Mikla answers in the language they write in, across more than a hundred languages. It offers times inside your advisor working hours, converted to the client local time.

Question 8

What does it collect before the consultation starts?

Accepted Answer

Destination or the shortlist. The travel window and how flexible it is. Party size and who is in the party. Budget range, what they have booked already, loyalty programmes, passport status, and what the trip is for. Your advisor opens the call with a brief.

Question 9

Will it work with the system our agency already runs?

Accepted Answer

Mikla hands every qualified inquiry over with the full conversation attached. It books into the advisor calendar your agency already keeps. Show us your agency stack on the demo and we will walk through that handoff.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Travel Agencies

From a one-line message to a briefed advisor.

Clients message from home, from work, and from the airport. Mikla covers all of it.

Trained on your destinations and your advisor specialisms.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your travel agency.

Full refund if Mikla doesn't pay for itself.

Protect the advisor hour. Book the trips worth planning.

Best AI Receptionistfor Travel Agencies