Question 1

How fast does Mikla answer a sign call or a listing enquiry?

Accepted Answer

In under a minute, on the phone, your Google Business Profile, a website form, Facebook, Instagram, WhatsApp, SMS, Yelp, or email. Somebody standing in front of a listing will call the next agent within minutes.

Question 2

How does Mikla stay inside fair housing rules?

Accepted Answer

It answers questions about the property and the buying process, then books the showing. It does not screen callers. It does not steer anyone toward or away from any area. It never asks about or records race, colour, religion, national origin, sex, familial status, or disability. Timeline and financing readiness go on the file only as the caller states them.

Question 3

Can it answer questions about a specific listing?

Accepted Answer

Yes. Give Mikla the listing details your agents work from. It answers on availability, square footage, lot size, parking, taxes, what is included, and showing instructions, then offers two times. Anything it does not have goes to the listing agent.

Question 4

How are buyer and seller calls routed?

Accepted Answer

Each one goes where you decide. A buyer asking about a specific address reaches the listing agent or the agent on floor duty. A seller asking about listing their home reaches the person you want taking that call. Nobody sits in a shared voicemail box.

Question 5

Is a listing appointment treated differently to a showing?

Accepted Answer

Yes. A seller call is the most valuable one your brokerage takes all week. Mikla answers it first, records the address and the timeline they give, and books the listing appointment before they ring another brokerage.

Question 6

What happens with weekend open house traffic?

Accepted Answer

Saturday and Sunday bring the most enquiries and the least desk cover, because every agent is standing in a house. Mikla answers the calls and messages coming off those open houses and books the follow-up showings.

Question 7

Does it fill the gaps in our floor duty rotation?

Accepted Answer

Yes. Floor duty needs somebody at the desk and free, which fails at the worst moments. Mikla answers whatever the rotation misses and hands the conversation to the agent who is up, with the address and the notes attached.

Question 8

Can Mikla keep in touch with buyers who are not ready yet?

Accepted Answer

Yes. Most enquiries are months from a transaction. Mikla follows up on a schedule you set, answers process questions, and passes the conversation back to an agent as soon as the buyer wants to see something.

Question 9

Will callers know they are speaking with software?

Accepted Answer

Mikla is trained on how your brokerage answers the phone and follows the scripts your agents already use. Your broker decides whether it introduces itself as an assistant. Draft mode holds replies for a licensed agent to approve.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Real Estate Brokerages

From the sign call to a booked showing.

Sign calls, listing forms, and late-night DMs all get answered.

A desk that knows every listing.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your brokerage.

Full refund if Mikla doesn't pay for itself.

Answer every sign call. Book every showing.

Best AI Receptionistfor Real Estate Brokerages