Question 1

Does Mikla ever say whether somebody qualifies for something?

Accepted Answer

No, on any case type. It gives no view on eligibility. It makes no estimate of how long a matter takes. It says nothing about what an agency will decide. Mikla writes down what the client tells it and books the consultation. Every judgement stays with the attorney.

Question 2

How many languages does it actually handle?

Accepted Answer

More than 100. The intake happens in that language from the first word. Nobody translates it afterwards. Your team reads the same record in English, so nothing is lost when it is passed along.

Question 3

Our callers are in other time zones. Does booking still work?

Accepted Answer

Yes. Mikla knows where the caller is and offers hours that exist in their day. The confirmation and the reminder arrive in their language, at a sensible hour for them.

Question 4

Does the case type change what it asks?

Accepted Answer

Completely. A family petition, an employment case, a naturalisation matter, and a student visa question each need different information. Mikla runs the question set your firm uses for that type.

Question 5

Can it handle a receipt notice a client photographs?

Accepted Answer

Yes. It captures the receipt number and the dates from what the client sends or reads out. It puts them on the file and flags anything carrying a deadline. It does not interpret the notice or explain what it means.

Question 6

Clients often send a relative to do the talking. Is that a problem?

Accepted Answer

No, it is the normal pattern here. Mikla records who is speaking, who the matter concerns, and who the firm may discuss it with. It keeps both people in the same thread.

Question 7

Will it record who the petitioner and the beneficiary are?

Accepted Answer

Both names, both dates of birth where the client gives them, both countries of residence, and the relationship between them. Your attorney opens the meeting already knowing the shape of the family.

Question 8

What if somebody writes in one language and prefers to speak another?

Accepted Answer

Mikla follows the caller. It answers a written message in the language it arrived in. If that person later rings and speaks a different one, it continues in the spoken language and keeps both on one file.

Everything Mikla can do for your venue.

Find Mikla for your business.

Best AI Receptionist
for Immigration Attorneys

From a message in any language to a consultation in the right time zone.

Every channel answers in the language the message arrived in.

Mikla holds the whole conversation in the caller language.

Common questions.

Mikla is built for every kind of local business.

We configure Mikla on your immigration firm.

Full refund if Mikla doesn't pay for itself.

Answer in the language your caller speaks.

Best AI Receptionistfor Immigration Attorneys