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Mikla/Support/Setup & Configuration
Setup & ConfigurationNovember 6, 2026 · 6 min read

Connect ChatGPT or Claude to Mikla

Check your results, look through your leads and change your agent's settings from the AI assistant you already use. How to connect it, what it can do, and how to disconnect.

Mikla Support Team
Mikla Support Team
The Mikla mark on a red background

You can connect your own AI assistant, such as ChatGPT or Claude, to your Mikla account. Then you can ask it about your leads and results, and ask it to change how your Mikla agent works. It shows you each change first, and nothing changes until you say yes.

Before you start

  • A Mikla account. You sign in with the same login you use for the Mikla portal at vendors.mikla.ai.
  • ChatGPT or Claude, with the option to add a connector. Adding your own connector is not available on every ChatGPT or Claude plan or workspace. If you use a work account, your admin may need to turn it on.

Connect Mikla

The Mikla connector link is:

https://mcp.mikla.ai/mcp

Some apps call this the server URL or MCP server URL.

Claude

  1. Open Settings, then Connectors.
  2. Choose Add custom connector.
  3. Name it Mikla, paste the link and add it.
  4. Choose Connect to sign in.

ChatGPT

  1. Open Settings, then Apps & Connectors.
  2. Choose Create.
  3. Name it Mikla, paste the link and save it.
  4. Connect it to sign in.

If you find Mikla in your assistant's own list of connectors or apps, you can add it from there instead. The sign-in steps are the same.

Sign in and approve

  1. A Mikla page opens. Sign in with your Mikla login.
  2. Mikla shows what the assistant will be able to see and do. Lead email addresses and phone numbers stay hidden unless you turn on Share lead email addresses and phone numbers. Choose Continue.
  3. On the next screen, choose Allow access.
  4. Go back to your assistant and try a question, such as "What's left before my agent can go live?"

Only you can connect your account. Your assistant cannot connect to Mikla without you signing in and approving it.

What you can ask

Once connected, your assistant can:

  • Check your results. New leads, booked visits and how your agent is doing.
  • Look through your leads and conversations. For example, who is waiting on a reply from you, or why Mikla answered a lead the way it did.
  • Read how your agent is set up, including your business details and your knowledge base.
  • Help you finish setting up and tell you what is left before your agent can go live.
  • See your plan and credit balance.
  • Suggest changes to your agent's settings, such as your email sign-off. It shows you the change first. Nothing changes until you say yes, and you can ask it to undo a change you approved.

Questions to try:

  • "How many new leads did we get this week, and how many booked a visit?"
  • "Who has been waiting longest for a reply?"
  • "Why did Mikla answer this lead that way?"
  • "Change my email sign-off to 'Talk soon'."
  • "What do I still need to set up before going live?"

Your assistant can never:

  • Make a payment or change your Mikla plan.
  • Send messages to your leads.
  • Change your settings without your yes.

Your plan

What your assistant can do through Mikla depends on your Mikla plan. If you ask for something your plan does not include, the assistant will tell you. You can see and change your plan in the Mikla portal. The assistant cannot change it for you.

Your data

When you connect, your assistant can read:

  • Your business details and agent settings.
  • Your knowledge base documents.
  • Your leads and their conversations: names, event dates, budgets and messages. Lead email addresses and phone numbers stay hidden unless you chose to share them when you connected.
  • Your plan and credit balance (read only).

What your assistant reads from Mikla goes to the company that runs it (for example OpenAI for ChatGPT and Anthropic for Claude). Your own agreement with that company, and its privacy policy, cover how it handles that data. Mikla only sees the requests your assistant sends to Mikla, not your conversation with the assistant. We keep a record of each request (which assistant, what it asked for, and when) to protect your account and so you can see what changed.

For the full details, read section 9 of our Privacy Policy and section 3 of our Terms of Service.

Disconnect

You can disconnect at any time, in either of two ways:

  • In your assistant. Remove the Mikla connector in its connector or app settings. This disconnects that assistant.
  • In Mikla. Sign in to the Mikla portal, open the Connections page and find the AI assistants card. Choose Disconnect AI assistants, then Yes, disconnect. This disconnects every AI assistant from your account right away. The same card shows which assistants used your account and when.

To connect again later, remove Mikla from your assistant and add it again with the link above.

Troubleshooting

I can't find where to add a connector. Adding your own connector is not on every ChatGPT or Claude plan or workspace. Check your assistant's help pages, or ask your workspace admin.

The sign-in page opened the wrong Mikla account. Sign out of the Mikla portal in that browser, then connect again and sign in with the account you want.

My assistant says it can't reach Mikla, or asks me to sign in again. Your connection may have ended, for example after someone chose Disconnect AI assistants. Remove Mikla from your assistant and add it again with the link above.

Lead email addresses and phone numbers show as hidden. That is the default. To share them, disconnect, connect again, and turn on Share lead email addresses and phone numbers on the Mikla page.

I asked for a change and nothing happened. Your assistant shows each change first and waits for you. Reply yes to apply it. To go back, ask it to "undo that".

My assistant says my plan doesn't include something. Your plan sets what your assistant can do through Mikla. You can see and change your plan in the Mikla portal.

An answer looks wrong. AI assistants can make mistakes. Check anything important in the Mikla portal, and tell us if something looks off.

Contact us

Email support@mikla.ai. Tell us which assistant you use, what you asked and what happened. Never send us your password.

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