Paste the review, pick the stars and tone, and get three replies that mention what the reviewer actually said. Works for 5-star praise and tough 1-star reviews.
Mikla answers every new inquiry in under a minute, day and night, qualifies it and books the tour or consultation. The same care, before they become a customer.
Copy the review from Google and paste it in. Add the reviewer’s name if you have it.
Warm, professional or brief. Negative reviews get a calm, take-it-offline reply.
Choose the reply you like, tweak a word if you want, and post it on Google.
People read your replies as much as the reviews. A thoughtful answer to a bad review often does more for your reputation than another 5-star review, because it shows how you treat people when something goes wrong.
Most businesses don’t reply. Across 148,000 Google reviews of wedding venues we analyzed, owners replied to only 29.7%, and 40% of venues never replied to a single review. Replying consistently is an easy way to stand out.
Find your business and get the link that opens the review box directly.
See how many 5-star reviews you need to reach 4.5, 4.8 or 4.9.
Write the follow-up after a tour, a call or no reply, plus a 3-email sequence.
We train Mikla on your business, your voice, and your channels. 30-day performance guarantee.